Medical Aesthetics / DTC
skinbetter science: 120% YoY DTC growth through a L’Oreal acquisition
As Director of E-Commerce at skinbetter science, I scaled the direct-to-consumer channel while the company navigated its acquisition by L’Oreal, one of the world’s largest beauty companies. The mandate: accelerate DTC growth, protect brand equity, and keep a complex platform migration on schedule through the transition.
What I did: insourced paid media management from an agency, rebuilt the acquisition funnel, implemented lifecycle email programs, and led the E-Commerce platform migration during the acquisition.
- 120%
- YoY DTC Revenue Growth
- 400%
- ROAS Improvement
- 65%
- Customer Acquisition Growth
- 41%
- Repeat Purchase Rate (from 24%)